Industry & Roles

Using a virtual Executive assistant (EA) offers numerous advantages for businesses and individuals alike. Firstly, it provides cost savings, eliminating the need for office space, equipment, or full-time salary commitments. Virtual EA’ss offer flexibility, allowing tasks to be outsourced on an as-needed basis, which can be particularly beneficial for fluctuating workloads. With the vast pool of global talent available, you can access specialized skills tailored to specific needs, ensuring tasks are handled by experts. This can free up valuable time, allowing focus on core business activities and decision-making. Moreover, it reduces the workload, aiding in work-life balance and preventing burnout. With a EA, efficiency and productivity can be significantly enhanced, driving growth and profitability.
  • Administrative support
  • Sales Support
  • Admin Assistant
  • Admin Manager
  • Executive Assistant
  • Typist/Word
  • Processor
  • Virtual Assistant
  • Events Coordinator
  • Scheduling
  • Coordinator
  • Communications
  • Specialist
  • Records Manager
  • General Secretary
Typical Taks include
Diary/Calendar management Appointment scheduling Administrative or secretarial work Email correspondence Appointment setting Mailroom functions Data entry and transcription Project management Procurement Facility/travel/accommodation booking

Real estate businesses looking to elevate their profit margins and expand their capabilities often find themselves buried under routine tasks. By opting for real estate outsourcing, these businesses can break through revenue constraints and optimise resources. Outsourcing helps operational efficiency and productivity, allowing local staff to spend more time on the important face-to face and on-site tasks required. Companies using CSP outsourcing can realize savings of up to 70% in payroll and associated expenses. Outsourcing real estate services effectively enables you to assign your in-house tasks and processes (regardless if it’s high-volume or complex work, such as outsourcing of real estate photo enhancement services) to a high-performing team of dedicated, qualified offshore professionals to
solve the following pain points::

Property Management

Accounts Management
  • Arrears Follow Up
  • Invoice Processing
  • Daily Bank Reconciliation
  • Invoice payments
  • Mid-Month payment processing
  • Receipt and assessments of maintenance requests
  • Liaise and coordination of owners, tenants, and creditors
  • Maintenance invoice processing
  • Update and follow-ups of maintenance requests
  • Calendar scheduling of incoming, periodic, and outgoing Inspection
  • Issue Entry Notices and Liaise with Tenants via phone/email/SMS for access
  • Prepare/ Proofread /edit incoming periodic and outgoing inspection reports
  • Send approved reports to tenants and owners
  • Send all Maintenance items discovered to maintenance team
  • Arranges schedules and monitor all new and vacating tenants

Property Sales

CSP Outsourcing can provide a comprehensive array of services designed to bolster real estate sales support. By leveraging external expertise, real estate agencies can streamline their processes, maintain focus on core competencies, and potentially increase sales. Here are some of the key services that CSP outsourcing can provide for real estate sales support:

1.Lead Generation: Acquiring potential buyer or seller leads using digital marketing,  telemarketing, or targeted campaigns.

2.Appointment Setting: Contacting potential leads and setting up appointments for agents to meet with potential buyers or sellers.

3.Database Management: Maintaining, updating, and cleaning the client and property databases to ensure accurate and efficient record-keeping.

4.Virtual Assistance: Managing day-to-day administrative tasks, from answering emails to handling paperwork and follow-ups.

5.Sales Analytics: Providing data-driven insights into sales performance, helping agents and brokers identify areas for improvement or potential opportunities.

6.Customer Relationship Management (CRM) Support: Implementing and maintaining CRM systems, ensuring that all customer interactions are logged and tracked.

7.Marketing & Advertising Support: Designing and executing targeted advertising campaigns, managing social media accounts, and creating promotional materials.

8.Market Research: Conducting research on local property prices, trends, and competitors to provide agents with valuable insights.

9.Post-Sale Support: Assisting with paperwork and other requirements after a sale has been finalized, ensuring smooth transactions and satisfied clients.

10.Content Creation: Developing blog posts, articles, and other content to position the real estate firm as an industry authority.

11.Photography and Videography Services: Providing high-quality property photos and videos, including drone footage or 360-degree virtual tours.

12.Transaction Coordination: Managing all aspects of a real estate transaction, from contract to closing, ensuring all parties are informed and paperwork is completed.

13.Document Management & e-Signature Services: Digitizing documents and streamlining the signature process for contracts and other essential paperwork.

By strategically outsourcing these services, real estate professionals can enhance their operational efficiency, reduce costs, and ensure they are delivering the best possible service to their clients.

Managed Service Providers (MSPs) and IT service organisations worldwide are increasingly turning to the Philippines for offshore and outsourced talent to overcome various constraints and gain a competitive edge. These constraints include challenges in attracting and retaining top-tier talent and the ongoing pressure on revenue and profitability due to the commoditization of services that were previously handled by technicians but are now managed by end-users.

Considering these circumstances, business owners are reevaluating their human resource strategies. By leveraging the expertise and resources available in the Philippines, MSPs and IT service providers can effectively address these challenges and optimize their operations.

Some common IT roles that businesses often outsource:

  1. Software Developers: Specialized in various languages and platforms such as Java, .NET, Python, Ruby, and others.
  2. Web Developers: Experts in HTML, CSS, JavaScript, and various web frameworks and CMS platforms like WordPress, Drupal, and Joomla.
  3. Mobile App Developers: Skilled in platforms such as iOS, Android, and cross-platform development tools.
  4. Database Administrators (DBAs): Experts in managing and maintaining databases like Oracle, MySQL, SQL Server, and others.
  5. System Administrators: Handling server management, configurations, and maintenance.
  6. Network Engineers: Specialists in setting up, maintaining, and optimizing networks.
  7. Cybersecurity Experts: Roles such as security analysts, penetration testers, and security auditors to ensure the safety of systems.
  8. Cloud Engineers/Architects: Experts in cloud platforms like AWS, Azure, Google Cloud, etc.
  9. DevOps Engineers: Professionals focused on improving collaboration between development and IT operations.
  10. Quality Assurance (QA) Testers: Ensuring that software runs smoothly and is free of bugs.
  11. IT Support/Helpdesk: Offering technical assistance to internal employees or external customers.
  12. Business Analysts: Bridging the gap between IT and business needs, ensuring IT projects and systems align with company objectives.
  13. Systems Analysts: Evaluating and improving IT systems and infrastructures.
  14. Data Scientists and Analysts: Experts in extracting insights from complex data sets.
  15. Machine Learning Engineers: Specializing in designing and implementing machine learning applications.
  16. UX/UI Designers: Professionals who ensure software is user-friendly and visually appealing.
  17. SEO Specialists: Experts in optimizing website content for search engines.
  18. IT Project Managers: Overseeing IT projects from conception to completion.
  19. IT Consultants: Offering strategic advice on technology and its implementation.
  20. Infrastructure Architects: Designing the underlying IT architecture for businesses.